I got this angry email the other day from a client who canceled her credit repair order.
SEND ME MY REFUND. I
HAVE SENT THE MATTER TO THE BANK FRAUD DEPT. YOU CHARGED ME $199. I REQUESTED A
REFUND IN 5 DAYS AND YOU HAVE NOT RESPONDED AT ALL. (Highlighting, capitalization, and italics are hers)
This client had canceled over a month ago. She was reviewing her bank statement and couldn't find the refund, so she assumed we had scammed her.
Look...
I understand that people are skeptical about credit repair services. The FTC is in the process of suing another 7 credit repair companies for fraud, so it's reasonable to assume that more credit repair services are also scams. I can't blame you for being cautious. In fact, I encourage it. Let me help you by showing you how you can easily protect yourself from con artists and scammers, no matter what you purchase.
American Express, VISA, Mastercard, etc, all come with their own protection plans. If you ever see a charge on your statement that you disagree with or you didn't authorize, just call your merchant and dispute the charge.
If the person/company who charged your card can't prove they were authorized and/or can't prove they delivered the goods or services you purchased, then you'll get your money back 100% of the time.
On a side note, it's easier to dispute a regular credit card charge than to dispute a charge on your debit card, but using a debit card is still better than paying by cash or check which provides NO protection whatsoever.
I recommend all my clients pay with their credit cards.
It protects us both. I'm NOT saying to buy things on credit you don't already have the cash to pay in full. I am saying to pay with credit cards for your protection, then pay off the balance when you get your statement.
Now back to my client. Let me clarify the situation. After reconsidering her budget, she realized she couldn't afford credit repair at this point in time and decided to cancel. We had refunded her set up fee the same day we received her request and we even emailed her the receipt. It was in her spam folder, so she didn't see it.
I firmly believe there's more than enough money in the world that anyone can be successful without stealing. I don't share the world's current scarcity mentality. Money doesn't vanish. It simply changes hands. People just don't know where to look for it anymore. Ask anyone who trades gold or oil. They'll tell you business is booming.
Case in point...
Years ago people got crushed in the stock market and the world had similar fears. It turns out money went from the stock market to the real estate market. I should know. I was a big shot stock broker prior to 9/11. I had front row seats on the stock market roller coaster.
I left that world because it left a big empty space inside me. I wanted my career to be meaningful and rewarding both spiritually and financially. Selling stocks to rich guys, for a sort of telephone Las Vegas gambling rush, didn't fit that job description. I'm not that guy.
This is who I am...
I'd like to share this quote with you. I found it shortly after 9/11 and it changed my life. It gave me the courage to aim high, to live my life and run my business by my rules and by my higher standards.
Once you've read it you'll know how sincere I am when I tell you I will not take a dime from you unless I am confident I can help you and I will do everything I can to deliver 1000% greater value in return. I will never knowingly mislead you or break the law. I will remain open to your suggestions on how to improve my service.
It's my goal, in business and in life, that your life be better for having met me.
Recent Comments