They have been replying with a letter that is worded in a legally threatening manner implying that disputing inaccuracies on your credit report or using a credit repair service is illegal and that the "authorities" may be involved.
Let me assure you this is a bluff. First, Experian refuses to let consumers purchase their FICO scores. Now they don't want to investigate inaccuracies on your credit report. The reason? People buy scores, not credit reports. When you see your score you're more inclined to dispute. That's their first strategy to stop your disputes. The letter is their second strategy. Its a scare tactic they hope will keep you from disputing again.
It is your right to dispute inaccuracies according to the Fair Credit Reporting Act. Furthermore, it is LEGAL to hire a credit repair service to dispute for you. The Credit Repair Organizations Act was implemented to protect you from credit repair scams. If credit repair was illegal, the government wouldn't have created an Act to dictate the rules a credit repair service must adhere to.

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